Is my information encrypted?+
Yes. Information transmitted between your device and FinanceLink is protected using TLS encryption. Stored information, including documents in the Vault, is protected using AES-256 encryption.
How does FinanceLink protect access to my account?+
FinanceLink uses email and password authentication, two-factor authentication through email and SMS, trusted-device recognition for 30 days, and session protections such as automatic timeouts and authorized session controls.
Can I review my account login activity?+
Yes. Audit logs for account logins and login attempts are available to you within the Security Settings section of your FinanceLink app. These records help you review account access activity.
Can household members see each other's information?+
Authorized household members can see shared financial information. Certain personal information—including individually designated Vault documents, AI Advisor conversations, and settings preferences—remains separate.
Does FinanceLink sell my personal or financial data?+
No. FinanceLink does not sell your personal or financial data. Some companies generate revenue by selling customer information, sharing it for advertising, or using it to create marketing profiles and target customers with other products. FinanceLink's business is built around providing its financial platform, not selling customer data or using personal financial information to market unrelated products.
Does FinanceLink use my information to train AI models?+
No. Customer information is not used to train AI models.
Does FinanceLink monitor account activity?+
FinanceLink maintains audit trails for account logins and login attempts. These records are available to you in your app's Security Settings. Automated backups are also in place.
Where can I learn more about how my information is handled?+
For more detail about information collection, use, and handling, please review the FinanceLink Privacy Policy.
How can I contact FinanceLink with a security concern?+
Contact the FinanceLink team at info@financelinksuite.com.